Last Updated: September 30, 2025

Estimated Delivery Window

Orders are usually delivered within 5–10 business days depending on the destination. Local factors such as courier service speed, customs clearance, or regional delays may slightly extend this time. Customers can track their parcel anytime for accurate delivery progress.

Daily Processing Cut-Off

All orders placed before 2:00 PM (GMT+5, Monday–Friday) are processed on the same working day. Orders received after this time, or during weekends/holidays, will be handled on the next business day. This ensures timely packaging and smooth dispatch of every parcel.

Average Transit Duration

Once dispatched, the transit period typically ranges between 3–7 business days, depending on the shipping partner and delivery location. Rural or remote areas may require additional time. Customers will receive tracking updates to monitor the movement of their shipment until it arrives.

Order Handling Duration

All confirmed orders are prepared for dispatch within 1–2 business days after payment verification. During this period, items are carefully checked, packed, and made ready for shipment. In peak seasons or holidays, handling may take slightly longer, but customers will be notified of any delay.

Overall Delivery Duration

The total delivery time includes both handling and transit. Generally, orders take 5–9 business days from the date of purchase to arrive, depending on the location and courier service. Customers can view their exact timeline by combining the processing period (1–2 business days) with the estimated transit window (3–7 business days).

Pricing, Currency & Applicable Taxes

All product prices are listed in USD and are final at the time of checkout. Any applicable taxes, duties, or regional surcharges are calculated during purchase and clearly shown before payment. Customers are responsible for covering any additional customs or import duties that may apply in their country.

Shipping Fees

We charge a flat rate of $4.99 per order for standard shipping across all destinations. Customers will see this cost clearly displayed during checkout before confirming their order. Free shipping promotions may occasionally apply on selected products or order values.

Delivery Partners & Methods

We work with reliable courier and postal services to ensure safe and timely deliveries. The choice of carrier is based on speed, location, and shipping method selected at checkout. Tracking details are shared with every order for full visibility.

Product Packaging & Responsibility

All items are carefully checked and securely packed before dispatch. Once handed over to the courier, responsibility for safe transit passes to the delivery partner. In case of any visible damage upon arrival, customers are encouraged to report it immediately.

Address Accuracy & Verification

It is the customer’s responsibility to provide the correct shipping address at the time of order. Orders placed with incomplete, invalid, or incorrect addresses may result in delays or failed deliveries. Verification is conducted before dispatch to avoid such issues.

Updating Delivery Address

Customers can request a change to the shipping address before the order is shipped. Once the parcel has been dispatched, modifications are no longer possible. Please double-check address details during checkout to ensure smooth delivery.

Order Cancellation Policy

Orders may be canceled within a limited time frame after purchase, provided they have not yet been processed or shipped. Once handling has started or the parcel has been dispatched, cancellation is no longer available. Refunds, if eligible, will follow our Return Policy.

Order Tracking & Notifications

Every shipped order comes with a tracking ID and link to monitor its progress online. Customers can use this information to view real-time updates directly on the courier’s website or our tracking page. Email notifications are sent at each major stage of delivery.

Damaged or Missing Parcels

If a package arrives damaged or goes missing during transit, customers should notify us promptly at support@stytro.store. We will work with the courier service to investigate the issue and provide a suitable solution. Replacement or refund options will be guided by our store policy.

Unexpected Delays & Exceptions

While most orders arrive on time, delays may occur due to customs clearance, weather conditions, or courier disruptions. In such cases, we will keep customers informed and provide support throughout the process. Your patience and understanding are greatly appreciated.